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Building Audiences for Better Insights in GA4



In today's digital age, building and segmenting your audience is crucial to any successful marketing strategy. Google Analytics 4 (GA4) is an excellent tool for audience building and segmentation. Let's take a deep dive into audience building and segmentation in Google Analytics 4, including steps to create an audience, benefits, and examples.

Audience Building

An audience is a group of users that share common characteristics, such as demographics, interests, and behaviors. Google Analytics 4 allows you to create audiences based on user interactions with your website or app.

How to Create an Audience

Follow these simple steps to create an audience.
  1. Log in to your Google Analytics 4 account.
  2. Click on Audiences in the left-hand menu.
  3. Click on New audience 
  4. Choose the type of audience you want to create from pre-built audiences or create a custom audience based on specific criteria.
  5. Define the criteria for your audience. 
  6. Save your audience, and it will be available for use in your reports and analysis.

Benefits of Audience Building 

Audience building has several benefits, including:
  • Personalised Marketing to target specific users based on your chosen criteria.
  • Better ROI because targeted marketing campaigns result in better ROI, as you are reaching out to users who are more likely to convert.
  • Improved User Experience which will help you build stronger relationships with your customers.
  • Enhanced Reporting as you can get deeper insights into user behavior and tailor your reporting to specific segments.

Examples of Audience Building 

Imagine you run a blog covering a range of topics on digital marketing. Here are some examples of how you can use audience building to improve your marketing strategy:
  • Build an audience of users who have visited your blog in the past 30 days but have not subscribed to your newsletter. You can then create a targeted marketing campaign to encourage these users to subscribe to your newsletter.
  • Build an audience of users who have read your blog post on SEO and have spent more than 3 minutes on the page. You can then create a retargeting campaign to show them ads related to SEO services or products.
  • Build an audience of users who have visited your website through social media channels. You can then create a marketing campaign that targets these users specifically on social media channels, using the same platform where they initially found your website. Clever, right?

Segmentation

With segmentation, you can divide your audience into smaller, more specific groups based on certain criteria. Segmentation allows you to analyse your audience more deeply and tailor your marketing campaigns to specific groups.

How to Create a Segment 

Creating a segment in Google Analytics 4 is similar to creating an audience. Just follow these steps:
  1. Log in to your Google Analytics 4 account.
  2. Click on Audiences in the left-hand menu.
  3. Click on New segment
  4. Define the criteria for your segment. 
  5. Save your segment

Benefits of Segmentation

Segmentation has several benefits, including:
  • Improved Insights as it allows you to analyse your audience more deeply and get insights into specific user behavior.
  • Better Targeting: By dividing your audience into specific segments, you can create targeted marketing campaigns that are more likely to convert.
  • Enhanced Reporting: By tailoring your reporting to specific segments, you can gain deeper insights into user behavior and campaign performance.
  • Personalised Marketing

Some examples

Imagine that you run a blog on digital marketing. You could segment your audience by location and create a targeted marketing campaign for users in a specific region. For example, you could create a campaign that targets users in New York City who are interested in SEO services.

You could also try segmenting your audience by device type and create a marketing campaign that targets users on specific devices, such as mobile or desktop. You could create a campaign that targets mobile users with a special offer on your website.

Another approach could be segmenting your audience by behavior and creating a retargeting campaign for users who have abandoned their shopping carts. For example, you could create a campaign that retargets users who had added an e-book to their cart but have not completed the purchase.

Audience building and segmentation are essential for any successful marketing strategy. By creating personalised marketing campaigns that target specific user groups, you can improve your ROI, enhance the user experience, and build stronger relationships with your customers. With the easy-to-use audience and segmentation tools in Google Analytics 4, you can get valuable insights into user behavior and tailor your reporting to specific segments. Start using these powerful tools today, and take your digital marketing strategy to the next level! Good luck on your journey.